Research Center for Work, Technology, and Organization

OVERVIEW

AIM Research Centre for Work and Organization is a social science research center dedicated to understanding the implications of artificial intelligence for workers, managers, and other stakeholders. We are building an interdisciplinary community of researchers who conduct rigorous empirical research – grounded in the real-world challenges facing organizations and policymakers – to understand the implications of and opportunities for artificial intelligence in the workplace.

As the field of artificial intelligence continues to grow, the development and implementation of everything from learning algorithms to intelligent robots is changing how we work and organize. Understanding how this is happening is the focus of this research center. The Center supports research projects on the nature and impact of AI and related technologies in the workplace in three domains:

Work

As AI applications take on a variety of tasks, we aim to study the implications for work and organizational governance. Grounded research in places of work has the potential to answer these and related questions.

Human Resources and Labor Markets

The Human Resource function is undergoing significant change as analytics are used to assess and monitor the workforce, and inform decision-making. Rather than engage in the activities of people analytics, the goal is to understand the use and consequences of these tools through close, rigorous study. We also support studies of labor markets that examine changing job prospects and employment stability, employment relations, and opportunities for wage and career growth.

Governance

All technological change raises issues of governance, responsibility, and values. Across industries and within organizations, AI renews questions about technological choice (versus determinism), stakeholder consultation and collaboration, and ethical and normative responsibility. Going beyond questions at an abstract level, we support studies of real world efforts by organizations, unions, associations, and NGOs to address these questions.

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